M.S. Human Services Administration

What is Human Services Administration?

The Master of Science in Human Services Administration is an advanced degree that teaches students good practice skills in managing and administering existing human services agencies like those that serve children, adolescents, adults, and the elderly in settings such as schools, hospitals, mental health centers, drug and alcohol programs, aging centers, and nursing homes. In addition, the major’s unique feature is that it will teach students how to create new agencies through models such as a private-for-profit business, private-non-profit organization, or social entrepreneurship.

The degree program will bring an awareness to current social issues and the need for a solution based on the knowledge, values, and skills of the Human Services profession.

Courses will focus on creating a community needs assessment to determine where gaps in service exist. Then students will proceed with learning:

  • How to develop a 501 c (3) organization with agency by-laws, mission statement, and a board of trustees.
  • Budgeting, fundraising, and grantsmanship will be taught so funding sources are provided as resources.
  • Business principles needed to create private-for-profit businesses and a social entrepreneurship will also be taught.

This unique approach to teaching students how to apply administrative skills to human services agencies will allow graduates to return to their communities to offer new solutions to existing social issues.

This program is applied directly to the community through coursework that includes service learning and an internship that puts into practice the skills the students have used. Students will have a hands-on program where they will learn the theory and then put it into practice in their community.

Professional Development Opportunities

An optional field placement course with hands on interning experience within a human service agency as an administrator is available.

Where can you work with a degree in Human Services Administration?

  • healthcare
  • child welfare
  • aging
  • mental health
  • counseling
  • program development that services your own community
  • non-profit and for profit management

What will you learn?

Program graduates will be able to:

  • Develop a strategy and fundraising plan for a human services organization
  • Identify fundraising tools that include people, skills, equipment, and technology
  • Locate organizations and websites that are sources for public and private grants
  • Develop a grant application for use in a human services organization
  • Determine action steps to address organizational legal and ethical issues
  • Recognize and apply the National Organization of Human Services Code of Ethics
  • Discuss the history and the need for past and present human services and the vulnerable populations they serve such as:
    • children
    • the aged
    • mentally and physically challenged
    • victims of crime and abuse
    • those living in poverty
    • substance abusers
    • those who are chronically ill
  • Describe new models of human services organizations including private for profit, private non-profit, and social entrepreneurship
  • Create a marketing plan for a human service organization
  • Apply human resource management concepts
  • Identify ethical issues that challenge human service professionals
  • Analyze the administrative policies and procedures
  • Develop an annual budget
  • Construct job descriptions
  • Describe the concept of a needs assessment and how they are conducted

Flexibility for the Working Professional

  • Complete 12 classes in one year (full time basis) or two years (part time basis)
  • 1 – 2 courses per 8 week term

Contact your graduate admission counselor for more information on how a Master’s Program can fit into your life.

Degree Requirements

Human Services Course Requirements (30 credits)

  • Course
  • Course Name
  • Credits
  • HUS 505 Management & Leadership in Human Service Organizations 3

    This is a course intended to give students a broad overview of the management and leadership challenges of the human services sector. The course content is designed for students who not only plan to lead human services organizations but participate on boards. This course will examine the history and scope of the human services sector, the need for human services, as well as, contemporary theories of nonprofit and profit enterprise, governance and leadership, ethics, social entrepreneurship, and new decision-making models.

  • HUS 510 Legal and Ethical Issues in Human Services 3

    In this course both legal and ethical principles of operating a human services organization will be reviewed. Students will learn about the professional code of ethics from the National Organization of Human Services. Case examples of ethical issues in agencies will be presented.

  • HUS 515 Community Needs Assessment and Program Evaluation 3

    This course provides a practical approach for evaluating programs in the human services field. Creating new services and maintaining existing services in a community requires the use of applied research methods. Students will learn how to develop a needs assessment to determine what services are lacking in a community as well as evaluate those programs that currently provide client services.

  • HUS 520 Working in Human Services Administration 3

    This course introduces students to the field of management in human services organizations. It focuses on the knowledge and skills required by those who supervise employees on a daily basis. Employee and agency rights as well as legal issues pertaining to employment will be discussed as well as how to recruit and train volunteers for the workforce.

    Prerequisites: HUS 510 - Legal and Ethical Issues in Human Services

  • HUS 530 Creating New Human Services Organizations 3

    This course teaches Human Services graduate students how to develop new human services in their community by creating a private-for-profit, or private-non-profit organization, or a social entrepreneurship. Students will analyze a community needs assessment to determine where the gaps in service exist and then proceed to create a new program to meet the needs not served. They will develop a business plan with legal documents such as a 501(c)(3) application, agency by-laws, mission statements, budgets, and job descriptions. Students will learn how to establish funding, find loans or investors, create a board of directors for a non-profit organization and how to apply for tax-exempt status.

    Prerequisites: HUS 505 - Management & Leadership in Human Service Organization HUS 515 - Community Needs Assessment and Program Evaluation

  • HUS 540 Funding Sources for Human Services Organizations 3

    This graduate Human Services course identifies a variety of funding sources available for private-for-profit and private-non-profit organizations, as well as for a social entrepreneurship. This includes grants, fundraising events, public and private contracts, fees for service, bond markets, venture capital, loans, and solicitation of donations. Management of these funding sources and an explanation of accounting principles will be covered.

    Prerequisites: HUS 505 - Management & Leadership in Human Service Organizations

  • HUS 550 Advocacy and Policy Analyses 3

    Administrators in Human Services agencies need to understand public policy and how to implement laws that effect their services. This course provides a framework for analyzing both the cost effectiveness and efficiency of a policy. Methods of client and agency advocacy will be covered.

    Prerequisites: HUS 505 - Management & Leadership in Human Service Organizations

  • HUS 560 Grantsmanship 3

    This course applies the basic principles of grantsmanship using a step-by-step approach. Students will develop their own grant proposals and learn how to search for public and private monies. They will be able to distinguish between grants and contracts, locate private foundations and corporate funding, as well as grants, and federal money. Students will create a Cover Letter, Abstract, Needs Statement, Program Description, Budget, and Evaluation.

    Prerequisites: HUS 540 - Funding Sources for Human Services Organizations

  • HUS 565 Marketing in Human Service Organizations 3

    This course covers the principles of planning, execution and assessment of strategic marketing in human service organizations. Students will learn the theory and methods of marketing a business and discuss the application for human services organizations. They will learn how to develop a customer centered framework; incorporate marketing activities into organizational structures; evaluate target audience characteristics and desires; develop and launch new offerings; achieve effective market segmentation, positioning, and branding; identify various elements of the marketing mix, and evaluate effectiveness of marketing initiatives.

    Prerequisites: HUS 505 - Management & Leadership in Human Service Organizations

  • HUS 590 Graduate Project in Human Services Administration 3

    This course allows students to use the research and administrative skills they have learned and implement them in a human services agency. Students can choose to complete a community based research project, work with an agency on developing a grant, major fundraising event, or marketing plan. This can be completed in conjunction with the Field Placement in Human Services Administration or done as an individual graduate project

    Prerequisites: Prerequisites: Complete of all HUS coursework except HUS-570

Elective Courses (Choose two) (6 credits)

  • HUS 522 Administration of Aging Programs 3

    This course is intended to prepare students for the management and leadership challenges within the aging field. This course looks at the administration of programs for our elderly population and considers the historical care given to our seniors as well as new solutions for those who are living longer. Options are reviewed such as long term care at home, community based programs, retirement communities, assisted living facilities, continuing care retirement communities and skilled nursing facilities. Students will identify current issues that impact older adults as well as examine trends in long term care.

    Prerequisites: Prerequisites: HUS 505 - Management & Leadership in Human Service Organizations

  • HUS 532 Essentials of Technology Planning for Human Services Organizations 3

    The course introduces students to the importance of technology planning in human services organizations. It focuses on the knowledge and skills necessary to manage technology and achieve alignment through appropriate technology planning. The course focuses on building a foundational understanding of the role, impact and best-practices for strategically using technology across the organization. The course provides a solid base in making strategic decisions about technology planning, its use in managing client data and hiring IT staff. This course provides real world examples and solutions on assessing and selecting software programs, keeping up with technological changes, budgeting for technology, addressing effective online organizational communications and developing online fundraising techniques. Software programs related to recruitment and training of volunteers will also be taught. A solid understanding of the course concepts are essential to successfully plan and address the technology needs in a human services organization from an administrative perspective.

    Prerequisites: Prerequisites: HUS 505 - Management & Leadership in Human Service Organizations

  • HUS 542 Management of Child Welfare Agencies 3

    This is a Human Services graduate elective course intended to prepare students for the management and leadership challenges within the child welfare field. The intent is to increase the student’s knowledge, values, and skills in relationship to leadership competencies in the administration of child welfare agencies. The course content is designed for students who plan to work with organizations that serve vulnerable children and high risk families affected by such issues as poverty, lack of health care, abuse and neglect, juvenile delinquency, substance abuse, bullying, homelessness, developmental disabilities and/or teen pregnancy. This course will examine the need for services to address these issues such as day care, mental health counseling, foster care and adoption, educational programs, and residential programs for youth. Best practices for governance and leadership, ethics, funding, administration and management of these types of programs will be reviewed.

    Prerequisites: Prerequisites: HUS 505 - Management & Leadership in Human Service Organizations

  • HUS 570 Field Placement in Human Services Administration 3

    This course is a supervised field placement in a human service organization for a minimum of 175 hours during the term and is intended to provide students with the opportunity to learn the roles, skills, and methods of human services administration. Students should become familiar with the administrative processes of the organization.

    Prerequisites: Prerequisites: Completion of all HUS coursework except HUS-590

  • HCM 520 Health Care Organization/Managed Care 3

    This is an overview of the contemporary health care system. It examines the historical antecedents, patients, providers, payers, and current health policies. It also provides an overview of the mission, environment, and organizational design of today's health services organizations. Finally, it describes and analyzes U.S. health insurance programs, including private and public insurers, health insurance demand, health plan types, premiums, and reimbursement systems.

  • HCM 540 Critical Issues in Health Care 3

    This is a course that explores the most significant issues in health care today. It considers corporate theory from a health care perspective as well as consent to care, malpractice in contemporary America, health care negligence, and liability. Special attention is given to an examination of health care and taxation, legal problems facing providers and patients, and ethical issues in human reproduction, genetics, and death.

  • HRA 539 HR Strategic Training and Development 3

    Organizations today are turning to training and development as an option to meet today's workplace challenges because of complex technologies, a more diverse workforce, industry globalization, and a tight labor market. This course will provide advanced education into the concepts, processes, and issues associated with training and development. Myriad training and development content will be emphasized such as planning, designing, implementing, and evaluating training programs. Attention will also be devoted to broader issues such as employee development and training for specific needs.

  • GBA 335 Administrative and Personnel Law 3

    The effects of administrative and personnel laws on the decision-making responsibilities of practitioners. Explores the impact on personnel policies and practices of organizations. Addresses the development, intent and implications of protective labor legislation from the federal to the local level.

  • COM 510 Principles of Cybersecurity Management 3

    Information security is an essential part of any business plan, and managers need to be aware of the principles and methodology of managing information security. This course provides an in-depth view of the management of information security for government, corporations, and other institutions. Students will develop information security plans for sample organizations.

  • PRM 516 Project Process Groups and Project/Product Life Cycles 3

    Introduces students to the field of project management and its importance to business organizations of every type with an emphasis on manufacturing and service industries. The course provides students with the knowledge to use the five project management process groups in a project which include initiation, planning, execution, monitoring and controlling, and closing. Students will be able to identify the similarities of the five process groups to Demming’s Plan – Do – Check - Act Quality Cycle in addition to the role that the quality management field has in the development of PMI’s project and product life cycle. The student will attain the knowledge and ability to create an initial project charter and key stakeholder register.

  • CRJ 535 Management of Human Resources in Criminal Justice Agencies 3

    This course will examine the critical issues and strategic questions regarding managing human resources in criminal justice agencies. It will focus on human resource administration as a coherent, proactive management model. Current and future trends in personnel management will be examined in depth.

  • CRJ 540 Planning and Financial Management in Criminal Justice Agencies 3

    This course is an examination of the interactive process of strategic planning and financial management within an agency. An emphasis will be placed upon this process as a system of organizational development, with program budgeting as the visible product. Topics will include identifying, developing, and securing fiscal resources; comparisons of levels of planning; distinguishing between operational and managerial plans; the political context of criminal justice planning/budgeting as it relates to preparation, presentation, executive and legislative approval, execution, and audit; and enhancements and alternatives to an agency's routine funding base.

  • THY 599 Youth Ministry 3

    This course examines key socio-cultural and faith-development characteristics of adolescent life today and the broad foundations for doing youth ministry with and for young people. Participants will be encouraged to reflect upon and articulate their own vision of and hopes for youth ministry in their local contexts.

Total Credits 36